Foodservice Provider Management
Foodservice & Catering Management for Providers
MealSecretary connects foodservice and catering providers with the organizations they feed, so client demand flows straight into production, delivery and reconciliation.
Start immediately. No demo required.
- ABC Factory
- 1,850
- XYZ University
- 3,200
- Central Office
- 620
- Total
- 5,670
How can foodservice providers manage multiple clients?
Each client organization manages its own members and Meal Programs. The provider receives every client’s requirement in one place, plans production across its kitchens, dispatches deliveries, records client acceptance and reconciles ordered, delivered and served quantities.
The problem
Requirements arrive late and in different formats
Caterers collect numbers by phone, email and chat, often after cutoff. Kitchens guess, deliveries are disputed and month-end billing depends on whose spreadsheet is right.
- Late changes after cutoff
- Over- or under-production
- Delivery disputes
- Manual reconciliation and billing
How it works
How will Provider Operations work?
A provider organization connects to client organizations through Service Agreements. Client demand becomes provider requirements automatically at cutoff, then a production plan per kitchen, dispatch, delivery, client acceptance and reconciliation.
- Client Demand
- Service Agreement
- Production Plan
- Kitchen
- Dispatch & Delivery
- Acceptance
- Reconciliation
Capabilities
What you can do
Each capability shows whether it is available today or still on the way.
Client organizations
Connect to clients that already use MealSecretary, or set them up.
Service Agreements
Meals, prices, cutoffs and SLA per client.
Production planning
Split total demand across kitchens and capacity.
Dispatch & delivery
Routes, delivered quantities and client acceptance.
Billing & reconciliation
Ordered vs delivered vs served, ready for invoicing.
Client Meal Programs
Clients run members, pauses and serving themselves today.
Why MealSecretary
How is it different?
- Demand comes from the client’s own system, not a phone call.
- Ordinary providers set themselves up—no manual onboarding by MealSecretary staff.
- Free for up to 3 active client organizations.
- Reconciliation uses the same served records the client sees.
How it connects
This solution uses the same people, Meal Programs and records as the rest of MealSecretary, so you can add modules as your operation grows.
Start immediately
Can I start right away?
Yes. Create a free account, add your organization and configure it yourself. No demo, sales call or approval needed.
- Create account
- Create organization
- Add location
- Create Meal Program
- Add members
- Start serving
Questions
Is Provider Operations available today?
Beta. You can create your organization now and manage your own Meal Programs and serving. Client connections, production and reconciliation arrive with the Provider Operations module.
Do my clients need to pay for MealSecretary?
Clients use their own organization plan, which is free for up to 50 active members. The provider plan is free for up to 3 active client organizations.
Can I serve clients who do not use MealSecretary?
Yes. Providers will be able to record requirements for clients that do not manage their own members in MealSecretary.
Get your provider workspace ready
Create your organization now and connect clients as Provider Operations is released.
Start immediately. No demo required.