Healthcare Foodservice

Hospital & Healthcare Foodservice Management

MealSecretary is designed to connect patient meal requirements, foodservice operations, nutrition professionals and actual consumption—while hospitals can already run staff and patient Meal Programs today.

Start immediately. No demo required.

  1. Patient
  2. Diet Requirement
  3. Meal Plan
  4. Kitchen
  5. Tray Verification
  6. Delivery
  7. Consumption
  8. Professional Review

Beta

Authorized professionals review and decide. MealSecretary never makes autonomous medical decisions.

What does healthcare foodservice management involve?

Hospitals must deliver the right meal to the right patient, respect diet orders and allergies, verify trays, record what was eaten and let dietitians review intake. They also feed staff, often with subsidies and payroll deductions.

The problem

Diet orders, trays and intake on separate paper trails

Diet changes reach the kitchen late, tray checks are manual, and nobody knows how much a patient actually ate until a nurse remembers to write it down.

  • Diet changes missed by the kitchen
  • Manual tray verification
  • Unknown patient intake
  • Staff meals managed separately

How it works

How will MealSecretary support patient foodservice?

Patient diet requirements will drive meal plans and kitchen production, trays will be verified before delivery, consumption will be recorded after the meal, and authorized professionals will review intake. Staff meals use the same Meal Programs, cards and payroll workflow available today.

  1. Diet RequirementBeta
  2. Meal PlanBeta
  3. Tray VerificationBeta
  4. ConsumptionBeta
  5. Professional ReviewBeta

Capabilities

What you can do

Each capability shows whether it is available today or still on the way.

Available

Staff Meal Programs

Doctors, nurses and staff with cards, subsidies and payroll.

Available

Patient Meal Programs

Patients as accountless members with patient numbers.

Beta

Diet orders

Clinical diet requirements and allergies per patient.

Beta

Tray verification

Check the right tray reaches the right bed.

Beta

Recorded intake

How much each patient actually ate.

Beta

Dietitian review

Authorized professionals review intake and trends.

Beta

FHIR / EHR integration

Exchange diet orders with clinical systems.

Why MealSecretary

How is it different?

  • Patient intake is recorded as actual consumption, not assumed from serving.
  • Clinical, nutrition and payroll records are kept apart with separate permissions.
  • Decision support only: professionals stay responsible for clinical decisions.
  • Staff and patient foodservice in one platform.

How it connects

This solution uses the same people, Meal Programs and records as the rest of MealSecretary, so you can add modules as your operation grows.

Start immediately

Can I start right away?

Yes. Create a free account, add your organization and configure it yourself. No demo, sales call or approval needed.

  1. Create account
  2. Create organization
  3. Add location
  4. Create Meal Program
  5. Add members
  6. Start serving

Read the step-by-step setup guide

Questions

What can a hospital use today?

Staff and patient Meal Programs, accountless patients with patient numbers, cards, serving control, charges and payroll for staff meals. Clinical nutrition orders (FHIR NutritionOrder), tray matching with allergen blocking, two-person tray verification and intake recording are available in beta.

Does MealSecretary make clinical decisions?

No. MealSecretary and MealSec AI provide information and decision support. Diagnosis and treatment remain with authorized clinicians.

We have specialized clinical requirements. Who do we talk to?

For EHR integration, data residency or a specialized clinical implementation, contact us. Ordinary staff meal programs can start free immediately.

Start with staff and patient meals today

Clinical modules build on the same records, so nothing you set up now is wasted.

Start immediately. No demo required.