Meal, Foodservice & Nutrition Management Platform
Manage Every Meal. From Planning to Consumption.
MealSecretary is a connected meal, foodservice and nutrition management platform for organizations, foodservice providers, kitchens, individuals and nutrition professionals.
Manage who needs a meal, how many meals are required, how food is planned and prepared, who receives it, what is actually consumed, what it costs and where operations can improve.
Start immediately. No demo required.
Built for companies, factories, schools, universities, hostels, hospitals, foodservice providers, central kitchens, nutrition professionals and other institutional foodservice operations.
- Scheduled
- 2,500
- Paused
- 104
- On Leave
- 63
- Additional Meals
- 28
- Guest Meals
- 12
- Expected
- 2,373
- Committed
- 2,400
- Produced Beta
- 2,420
- Served
- 2,291
- Consumption Reported Beta
- 1,846
- Waste Beta
- 71
MEALSEC AI Beta
Tomorrow's Forecast
2,387 meals
Confidence 91%
The complete meal lifecycle
What is MealSecretary?
MealSecretary is software for managing the complete lifecycle of institutional meals—from determining who needs a meal through foodservice operations, serving, actual consumption, nutrition and financial reporting.
Who needs a meal
- People Available
- Meal Programs Available
- Meal Demand Available
How food is prepared
- Menus & Recipes Beta
- Inventory & Procurement Beta
- Kitchen Production Beta
- Food Safety Beta
- Delivery Beta
Who receives it
- Serving Available
- Actual Consumption Beta
What it means
- Nutrition Beta
- Charges & Payroll Available
- Analytics & AI Reports available · AI planned
MealSecretary vs traditional cafeteria software
A Meal Is More Than a Cafeteria Transaction
MealSecretary connects what happens before and after serving.
Traditional cafeteria systems commonly concentrate on
- Ordering
- Payment
- Counter transactions
- Serving
- Basic reporting
MealSecretary also connects
- Meal demand
- Kitchen production
- Actual consumption
- Nutrition
- Charges & payroll
- Waste
- Planned2,500Scheduled by the program
- Expected2,373After pauses, leave and extra meals
- Committed2,400Fixed when preparation starts
- Produced2,420What the kitchen made
- Served2,291Recorded at the counter
- Consumed1,846What people actually ate
These are related states but different operational facts. MealSecretary keeps each one, so you can see exactly where meals are gained or lost.
Meal Demand
Know How Many Meals You Actually Need
How does MealSecretary calculate meal demand?
It starts from everyone enrolled in a Meal Program, then applies the calendar, schedules, leave, pauses, additional meals, guest meals and authorized overrides. The result is a stronger operational requirement than simply using total employee or member count.
- Meal Program enrollment
- Organizational calendar and recurring schedules
- Pause and Resume, leave and absence
- Additional, Guest and Overtime Meals
- Location and authorized overrides
- Shifts Planned
- Attendance, where integrated Beta
Meal Programs
Recurring Meals Without Daily Administrative Work
Set up a Meal Program once. Where appropriate, eligible enrolled members are included by default, so nobody has to book lunch every day. Daily reservation is only required when the Organization deliberately uses an opt-in model.
- Breakfast
- Lunch
- Dinner
- Snacks
- Shift Meals
- Overtime Meals
- Student Meals
- Hostel Meals
- Patient Meals
- Special Programs
- Participation
- Included by default
- Days
- Mon – Fri
- Serving time
- 12:30 – 14:00
- Change cutoff
- 10:00 same day
- Pause & resume
- Allowed until cutoff
- Additional meals
- Allowed
- Guest meals
- Allowed
- Enrolled members
- 2,500
Pause, Resume & Additional Meals
Members Change Plans. The Kitchen Count Stays Honest.
Before preparation starts, members and administrators can pause, resume and add meals. After preparation starts, MealSecretary preserves the committed production history rather than rewriting it.
-
Before Preparation
- Pause
- Resume
- Additional Meal
- Guest Meal
-
Preparation Starts
At the cutoff time, or when the kitchen starts. The quantity is committed.
-
Committed Quantity
- Late Absence (recorded, not rewritten)
- Additional Availability (from spare committed meals)
Cards & Serving
Fast Serving Without Losing Control
How does MealSecretary prevent duplicate serving?
Every scan identifies the membership, checks today’s meal allocation and serving history, and only then authorizes the serve. A second scan for the same meal shows “Already served” with the time, and every serve, correction and reversal is recorded.
- Existing Employee Cards
- Student Cards
- MealSecretary Cards
- QR
- Barcode
- RFID · Beta
- NFC · Beta
- Employee ID
- Authorized Manual Search
Employee ID ≠ Card ID. A person keeps the same Employee ID when a card is lost or replaced.
- Card / Identifier
- Identify Membership
- Check Meal Allocation
- Check Serving History
- Authorize
- Serve
- Record
- Eligibility verification
- Duplicate-serving prevention
- Multiple serving points
- Additional meal allocation and guest meals
- Corrections and reversals with reasons
- Complete serving history
Accountless Members
Your People Don't Need Accounts Before You Can Start
Do employees or students need MealSecretary accounts?
No. Organizations can manage accountless Persons with a membership, Employee ID, Student ID or Patient Number, Meal Program, card, serving history, additional meals, charges and payroll history.
If that person creates an account later, they verify their identity and the existing Person is linked. The history stays the same. MealSecretary never creates a duplicate Person merely because someone registers.
- Membership
- Employee ID
- Meal Program
- Card
- History
- Creates Account Later
- Identity Verification
- Existing Person Linked
- Same History
Solutions
Built for Different Foodservice Operations
Organizations
Manage employee and institutional Meal Programs, serving, subsidies, additional meals and meal costs.
Explore OrganizationsFactories
Coordinate high-volume employee meals across shifts, departments, canteens, kitchens and serving points.
Explore Factory FeaturesFoodservice Providers
Manage client Organizations, requirements, production, kitchens, delivery, SLA and reconciliation.
Explore Provider FeaturesSchools & Universities
Manage student, campus and hostel Meal Programs, cards, kitchens, nutrition and serving.
Explore EducationHealthcare
Connect patient meal requirements, foodservice operations, nutrition professionals and consumption workflows.
Explore HealthcareNutrition Professionals
Doctors, dietitians and nutritionists working with authorized client meal and nutrition information.
Explore ProfessionalsFoodservice Providers
Connect Organizations With Their Foodservice Providers Beta
How can foodservice providers manage multiple clients?
Each client Organization produces its own meal demand. The provider sees every client requirement in one place, turns the total into a production plan for its kitchens, delivers, records client acceptance and reconciles what was ordered, delivered and served.
- Client Organizations
- Service Agreements
- Requirements
- Menus
- Production
- Capacity
- Dispatch
- Delivery
- Acceptance
- SLA
- Billing
- Reconciliation
- Client ADemand
- Client BDemand
- Client CDemand
- Production Plan
- Kitchen
- Delivery
- Client Acceptance
- Reconciliation
Kitchen Operations
Turn Meal Demand Into Production
The kitchen should operate from structured demand rather than manually converting headcount into production requirements.
Beta
- Meal Demand
- Menu
- Recipe
- Required Portions
- Ingredient Requirements
- Production Plan
- Production Batch
- Kitchen Tasks
- Produced Quantity
- Yield
- Waste
Inventory & Procurement
Know What You Have Before You Buy More Beta
Inventory answers: What do we have?
Procurement answers: What should we buy?
How does foodservice inventory connect with procurement?
The meal forecast and menu determine recipes; recipes determine ingredient requirements; requirements are compared with usable inventory and confirmed incoming supply. Only the projected shortage becomes a purchase requirement.
- Meal Forecast
- Menu
- Recipes
- Ingredient Requirements
- Available Inventory
- Shortage
- Procurement
- Tomorrow's Requirement
- 450 kg
- Usable Inventory
- 220 kg
- Confirmed Incoming
- 50 kg
- Projected Shortage
- 180 kg
Procurement
From Shortage to Accepted Stock
- Shortage
- Purchase Requisition
- Supplier / RFQ
- Purchase Order
- Goods Receipt
- Inspection
- Accepted Inventory Lot
- Requested
- Ordered
- Received
- Accepted
- Invoiced
- Paid
Each quantity is tracked separately, so short deliveries, rejected items and unpaid invoices are always visible. Beta
Food Safety & Quality
Build Food Safety Into Daily Operations
Safety checkpoints attach to the stages where they matter. Thresholds and procedures are configured by each operation for its own rules and regulations.
Beta
- SupplierApproved suppliers
- ReceivingReceiving inspection
- InspectionQuality holds
- StorageStorage monitoring
- PreparationCleaning & sanitation
- CookingCritical Control Points
- HoldingTemperature records
- TransportCorrective actions
- ServingIncidents & recall
- Receiving Inspection
- Storage Monitoring
- Temperature Records
- HACCP
- Critical Control Points
- Corrective Actions
- Cleaning
- Sanitation
- Quality Holds
- Incidents
- Calibration
- Recall
- Traceability
Traceability
Trace Food Backward and Forward
From a supplier lot to the person who was served—or from a person back to the supplier. When something goes wrong, you know exactly what was affected.
FORWARD TRACE
- Supplier
- Purchase
- Goods Receipt
- Ingredient Lot
- Warehouse
- Kitchen
- Recipe Version
- Production Batch
- Meal Event
- Serving
- Person
BACKWARD TRACE
Beta
Waste
Understand Where Food Is Being Lost Beta
Comparing each stage of the same meal shows where the gap opens: overproduction in the kitchen, unserved meals at the counter or plate waste after serving.
- Preparation Waste
- Spoilage
- Expired Inventory
- Overproduction
- Unserved Meals
- Plate Waste
- Returned Food
- Damaged Stock
- Safety-Rejected Food
- Quality-Rejected Food
Analyze waste by reason, Meal Program, kitchen, location, day, recipe, provider and cost.
Actual Consumption
Serving a Meal Doesn't Mean It Was Consumed Beta
How does MealSecretary track actual consumption?
After serving, the person or an authorized staff member records how much was actually eaten—all, three quarters, half, a quarter, none or a custom amount. If nobody reports it, the meal stays “Unknown”. MealSecretary never assumes served equals consumed.
- Planned
- Provided
- Served
- Consumed
Lunch · Chicken curry, rice, dal
- All
- ¾
- Half
- ¼
- None
- Custom
- ?Unknown
Nutrition
Build a More Complete Nutrition Picture
Institutional meals are only part of what a person eats. MealSecretary connects the food actually consumed at work, school or hospital with additional food and drink the person records—without collapsing the privacy boundaries between institutional and personal records.
- Total Daily Intake
- Nutrition Analysis
- Professional Review
Beta
Professionals
MealSecretary for Nutrition Professionals Beta
Eligible Doctors, Dietitians and Nutritionists can create Professional Profiles. Subject to authorization, their workflows can include:
- Meal History
- Actual Consumption
- Nutrient Intake
- Dietary Information
- Measurements
- Plans
- Trends
- Reports
- Notes
- Follow-up
Unlimited clients—even on Professional Free.
Professional status does not automatically grant access to anyone’s personal nutrition information. The client decides.
| Period | Protein |
|---|---|
| W1 | 52 g |
| W2 | 55 g |
| W3 | 54 g |
| W4 | 59 g |
| W5 | 61 g |
| W6 | 64 g |
Recent Reviews
- A. RahmanLunch consumption improved to ¾ on most daysReviewed
- S. KarimIron intake below plan for 2 weeksNeeds review
- N. BegumNew meal plan sharedPlan updated
Charges & Payroll
Turn Meal Transactions Into Payroll-Ready Records
Every served meal can create a charge using the price and subsidy in force that day. Charges are grouped by Employee ID and payroll period, reviewed, approved, locked and exported.
Available
- Meal Transaction
- Meal Charge
- Employee ID
- Payroll Period
- Review
- Adjustment
- Approval
- Lock
- Export / APICSV available · API & webhooks in beta
- External Payroll
- Confirmation
MealSecretary manages meal-related liabilities. It does not need employee salary amounts.
Reporting & Analytics
Understand the Complete Foodservice Operation
| Period | Expected | Served |
|---|---|---|
| W1 | 2,410 | 2,318 |
| W2 | 2,395 | 2,290 |
| W3 | 2,402 | 2,312 |
| W4 | 2,380 | 2,275 |
| W5 | 2,366 | 2,262 |
| W6 | 2,391 | 2,301 |
| W7 | 2,378 | 2,284 |
| W8 | 2,373 | 2,291 |
Illustrative data. The gap between expected and served shows meals prepared but not collected.
ParticipationAvailable
Scheduled · Expected · Paused · Additional · Guest
ServingAvailable
Served · Serving Rate · Duplicate Attempts · Location
CommercialAvailable
Charges · Subsidies · Payroll Deductions · Provider Reconciliation
ProductionBeta
Committed · Produced · Yield · Variance
ConsumptionBeta
Served vs Consumed · Consumption Reporting Rate
Supply ChainBeta
Inventory · Expiry · Shortages · Purchases · Supplier Performance
WasteBeta
Quantity · Reason · Location · Cost
NutritionBeta
Consumption · Nutrient Intake · Menu Analysis
Meet MealSec AI Beta
AI That Understands Your Meal and Foodservice Operation
MealSec AI is designed as an intelligence layer across MealSecretary—not as a disconnected chatbot. It will work only with data you are authorized to see, from Meal Programs, demand, serving, kitchens, recipes, inventory, procurement, providers, waste, nutrition and reporting.
Ask questions in plain language
How many lunches should we prepare tomorrow?
Recommended preparation
2,387
Main factors
- 61 approved leave
- 72 meal pauses
- 19 additional orders
- Tuesday participation trend
Why was lunch waste higher this week?
Main cause
Overproduction
Main factors
- Production 6.2% above serving on 2 days
- A public holiday reduced attendance on Thursday
- Plate waste stable at 4.1%
Which ingredients should we purchase?
Draft requisition
6 items
Main factors
- Chicken 160 kg (projected shortage)
- Rice 220 kg (below safety stock)
- Lentils 40 kg
Which inventory items are likely to expire?
At risk this week
3 lots
Main factors
- Yogurt lot Y-218 · expires Thursday
- Spinach lot S-044 · expires Wednesday
- Suggest moving both into Wednesday’s menu
Which department ordered the most additional meals?
Highest this month
Production
Main factors
- Mostly overtime on Saturdays
- Maintenance: 188
- Logistics: 140
Compare Factory A and Factory B.
Serving rate
96.4% vs 91.8%
Main factors
- Factory B has more late pauses after cutoff
- Factory B waste per meal is 38% higher
- Same menu and supplier
Which Provider had the most delivery shortages?
Most shortages
Central Kitchen B
Main factors
- 7 of 9 on the North route
- Average shortage 3.2% of requirement
- All accepted with notes by clients
Analyze next week's menu.
Menu analysis
2 suggestions
Main factors
- Iron below target on Monday and Friday
- Swap Friday dessert to improve fibre
- Projected cost +1.8%
Sample answers with illustrative data. MealSec AI is not yet available.
Demand forecasting that explains itself
MealSec AI is designed to combine the signals MealSecretary already holds and show the factors behind every recommendation, so the kitchen can see why a number changed.
- Historical Participation
- Day of Week
- Meal Program
- Shift
- Attendance
- Leave
- Pauses
- Additional Orders
- Holidays
- Events
- Seasonality
- Location
- Current Expected
- 2,386
- AI Forecast
- 2,352
- Recommended Buffer
- 35
- Recommended Preparation
- 2,387
- Confidence
- 91%
Kitchen Intelligence
How much should Kitchen A prepare? Which batches had unusual yield?
Inventory Intelligence
What will run short this week? Which stock will expire before use?
Procurement Intelligence
Prepares a draft Purchase Requisition for an authorized person to approve.
Menu Intelligence
Suggests menu alternatives within nutrition, allergen and cost limits.
Waste Intelligence
Finds where production, serving and consumption drift apart.
Provider Intelligence
Which clients change requirements after cutoff? Which route is late?
Nutrition Intelligence
Intake trends and nutrient patterns. Decision support, never diagnosis.
Food-Safety Intelligence
Surfaces repeated temperature deviations or rejected deliveries.
Import Assistant
Maps your spreadsheet columns, with confidence and your review.
Document Intelligence
Reads supplier invoices, delivery notes and labels for validation.
- Information
- Recommendation
- Draft Action
- Human Review / Approval
- Execution
AI assists. Authorized people remain in control.
MealSec AI will never bypass normal MealSecretary authorization: it sees only what the person asking is allowed to see.
Modular Platform
Start With What You Need. Add More as You Grow.
You do not need everything on day one. Each operation turns on the modules that match how it works today.
Office
Meal Management + Serving
Factory
Meal Management + Serving + Payroll + Kitchen
Self-Operated Institution
Kitchen + Inventory + Procurement + Food Safety + Nutrition
Provider
Clients + Production + Delivery + Reconciliation
Pricing
Start Free
You don't need a sales call or product demo to begin using MealSecretary.
Professional
Free
Professional Profile with unlimited clients.
Beta Create your account now; this workspace opens when released.
Start FreeProvider
Free
Up to 3 active client Organizations.
Beta Create your account now; this workspace opens when released.
Start FreeSecurity & Privacy
Controlled Access Across Every Context
MealSecretary keeps different kinds of records apart, and every access decision passes through the same chain of checks. MealSec AI will follow the same access boundaries.
- Institutional Foodservice Records
- Personal Nutrition Records
- Professional / Clinical Records
- Financial / Payroll Records
- Security Information
- Identity
- Role
- Permission
- Scope
- Authority / Consent
- Data Access
Frequently asked questions
What is MealSecretary?
MealSecretary is a meal, foodservice and nutrition management platform designed to connect people and Meal Programs with demand, foodservice operations, serving, actual consumption, nutrition and related financial records.
Is MealSecretary cafeteria management software?
MealSecretary includes cafeteria and canteen management capabilities, but extends beyond the counter transaction into meal demand, providers, kitchens, inventory, procurement, food safety, consumption, nutrition and payroll-related meal records.
Can MealSecretary manage employee meals?
Yes. MealSecretary manages employee Meal Programs, eligibility, pauses, additional meals, Meal Cards, serving, subsidies and payroll-ready meal charges.
Can MealSecretary manage factory canteens?
Yes. Factories use Employee IDs, cards, overtime meals, multiple serving points and payroll-related meal deductions today. Shift-based eligibility, attendance integration and production planning are on the roadmap.
Can MealSecretary manage foodservice and catering providers?
Beta. Provider Operations will let providers manage client Organizations, requirements, production, capacity, kitchens, dispatch, delivery, acceptance, SLA and reconciliation.
Can schools and universities use MealSecretary?
Yes. Educational institutions can manage students, campuses, hostels, Meal Programs, cards and serving today. Recipes, menus, kitchen production, inventory, food safety and nutrition modules are available in beta.
Can MealSecretary support healthcare foodservice?
Hospitals can run staff and patient Meal Programs today. MealSecretary’s healthcare architecture is designed to connect patient meal requirements, foodservice workflows, consumption and authorized clinical nutrition information as those modules are released.
Do employees or students need MealSecretary accounts?
No. Organizations can manage accountless Persons while preserving the ability to securely connect the existing Person to a User account later.
Can MealSecretary manage kitchens?
Beta. Kitchen Operations connects meal demand with menus, recipes, ingredient requirements, production plans, batches, yield and waste.
Can MealSecretary manage inventory?
Beta. The inventory architecture supports ingredients, storage locations, lots, expiry, receipts, transfers, production consumption, adjustments and waste.
Does MealSecretary include procurement?
Beta. Procurement connects ingredient requirements and inventory shortages with requisitions, suppliers, purchase orders and goods receipts.
Does MealSecretary support food safety?
Beta. The Food Safety & Quality architecture supports configurable receiving inspections, temperature monitoring, HACCP workflows, corrective actions, sanitation, incidents and traceability.
Does MealSecretary track nutrition?
Beta. MealSecretary is designed to connect foods, recipes, meals and actual consumption with nutrition information while maintaining appropriate access controls.
Can Nutritionists use MealSecretary?
Beta. Eligible Nutritionists, Dietitians and Doctors will be able to create Professional Profiles and work with authorized client information.
What is MealSec AI?
MealSec AI is MealSecretary’s planned intelligence layer for natural-language reporting, meal-demand forecasting, kitchen intelligence, inventory and procurement recommendations, menu analysis, waste insights and authorized nutrition assistance.
Can MealSec AI automatically make decisions?
MealSec AI is designed to answer questions, make recommendations and prepare draft actions. High-impact actions remain subject to MealSecretary permissions and appropriate human authorization.
Can MealSecretary integrate with payroll?
Yes. MealSecretary groups approved meal charges by Employee ID and payroll period for review and CSV export. The API and signed webhooks are available in beta.
Do I need a demo before using MealSecretary?
No. Create an account and start configuring MealSecretary immediately.
Can I start MealSecretary for free?
Yes. MealSecretary includes free entry plans for Personal, Professional, Organization and Provider use cases.
Ready to Manage Meals Differently?
From who needs a meal to what was consumed, what it cost and what can be improved, MealSecretary connects the complete meal lifecycle.
Start immediately. No demo required.