How can we help?

Choose Start Free and sign up with your email address or mobile number. Enter the verification code we send you, then set your name and password.

Wait a minute and choose Send a new code. Check your spam folder for email. For mobile numbers, make sure the country and number are correct.

On the login page choose Forgot password, enter your email or mobile number and follow the code we send.

Yes. Add both under Sign-in & security; each is verified with a code before you can use it.

Open Sign-in & security to see every signed-in device and sign out any of them.

Yes. Under Account access you can allow a trusted person to act for you with limited permissions. Everything they do is recorded with their name.

Open My organizations and choose Create an organization. You become its owner and can invite administrators under Roles & access.

No. You can add members with just a name and Employee, Student or Patient ID. They can create an account later and link to their existing record.

Open Import members, download the CSV template, fill it in and upload it. Every row is checked before anything is saved.

A one-time code you can give an accountless member so they can securely link their new account to their existing record and history.

Open Roles & access and give them a role. Roles control exactly what each person can see and do.

No. Each active Employee ID is unique within an organization, so cards and payroll always match the right person.

A recurring meal such as Lunch, with days, serving time, cutoff and who is eligible. Eligible members are included automatically unless you choose opt-in.

Open My meals and choose the meals or dates to pause before the cutoff. You can resume the same way.

Preparation starts and the meal quantity is committed. After that, normal pause, resume and ordering close for that meal.

Add them under Calendar & exceptions. No meals are planned on those days.

If the program allows it, place an order before the cutoff from the day’s meal page or from My meals.

Any phone, tablet or computer with a browser. A USB or Bluetooth barcode/QR scanner makes serving faster.

The second scan shows “Already served” with the time and no second meal is recorded.

Open the member, mark the card as lost or replace it. The old card stops working immediately; the Employee ID and history stay the same.

Use Recently served on the serving counter to correct or reverse a serve. A reason is required and the change is recorded.

Each served meal uses the price and subsidy in force that day. Later price changes never rewrite past charges.

Create a payroll period, collect charges, review and adjust, approve, lock and download the CSV. Then mark it as submitted and confirm the deduction.

A locked period cannot be edited. Corrections are made as adjustments in a later period so the history stays accurate.

Under Meal charges in their own account, once their account is linked to their membership.

Organizations are free for up to 50 active members. Personal, Professional and Provider use also have free plans.

Open Plan & billing in your organization and choose a plan. You can change plans at any time.

All prices are on the Pricing page and inside Plan & billing.